Airline Duty Station Manager - JFK Airport Job at Aer Lingus, Queens, NY

MCtUZVBsVzBVVlhvOUcvYlNqNjlSMGNMRkE9PQ==
  • Aer Lingus
  • Queens, NY

Job Description

Airline Duty Station Manager - JFK Airport

Aer Lingus | New York, NY

Lead our JFK Operations and Elevate the Customer Experience

Aer Lingus, Ireland's premier airline, is seeking an experienced Duty Station Manager to oversee our JFK operations. This pivotal role ensures excellence in ground operations, customer experience, and safety compliance while representing our brand in one of our key international markets.

Your Impact:

  • Lead ground handling operations and ensure exceptional customer service standards
  • Drive operational performance metrics including on-time performance
  • Manage relationships with ground handling partners and airport authorities
  • Implement safety management systems and ensure regulatory compliance
  • Respond to operational disruptions with effective, customer-focused solutions
  • Develop initiatives to optimize efficiency and reduce operational costs

What You'll Bring:

  • 3-6 years of airline operations/customer service experience
  • Leadership experience with proven ability to influence and motivate teams
  • Strong understanding of aviation regulations, ground operations, and safety systems
  • Customer-focused mindset with commitment to service excellence
  • Problem-solving skills and ability to make decisive decisions under pressure
  • Excellent communication and relationship management abilities
  • Computer proficiency including Microsoft Office applications
  • Flexibility for 24/7 operational coverage as needed

Requirements:

  • Eligible to work in the USA without restriction
  • Valid driver's license
  • Current unrestricted passport
  • Ability to qualify as a Complaint Resolution Official (CRO)
  • Excellent attendance and punctuality record

What We Offer:

  • Leadership role with a respected international airline
  • Dynamic, fast-paced aviation environment
  • Opportunity to shape customer experience and operational excellence
  • Professional growth within a global organization

Salary: $56,091 - $71,698 based on experience. For immediate consideration, please forward your resume to StaffServicesNA@aerlingus.com, Attention: Lisa Taylor, Staff Services Director by May 20th.

At Aer Lingus, we're committed to diversity and inclusion in our workplace.

Job Tags

Immediate start,

Similar Jobs

Painless Pregnancy

Pelvic Floor Physical Therapist Job at Painless Pregnancy

 ...of plan of care with the patients physician Stay up to date in the world of pelvic health and obstetric care for the physical therapist Weekly Expectations/ Schedule: Daily Team Huddle Quarterly Staff Meeting Annual Company Retreat Customizable Patient... 

Voitaa Co

Entry Level Sales Representative Job at Voitaa Co

 ...is an award-winning, Ohio based, privately owned and operated sales and consulting firm. Voitaa Co has grown massively over the last...  ...competitive, and fun team environment. Our focus is to provide entry-level professionals with the best development and training we can provide... 

FrankCrum

On-Call Kitchen Assistant Job at FrankCrum

 ...include all utensils for the line # Works station for lunch, break down station after lunch by wrapping all items putting back on cart and clean station. # Clocks in and out consistently and accurately by using the electronic timeclock system for all time worked and... 

The Judge Group

UX Designer (Design Systems) Job at The Judge Group

 ...Our client is looking for a UX Designer to assist with product redesigns and re-platforming efforts. This is a contract opportunity that is hybrid to downtown Chicago. RESPONSIBILITIES: Working closely with design system team members to maintain, evolve and... 

Blue Signal Search

Sales Engineer Job at Blue Signal Search

 .... Familiarity with VMware cloud IaaS platforms is highly desirable. Experience with Cisco, VMware, Veeam, Zerto, Netsurion, Dell EMC, or NetApp products is a strong advantage. About Blue Signal: Blue Signal is a leading executive search firm, specializing...