Job Description

Responsibilities

May include but are not limited to:

• Oversee all food and beverage staff
• Analyze food and beverage data
• Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.
• Works in conjunction with the Beverage Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.
• Assist with menu item changes based on product mix reviews and guest feedback.
• Ensures that the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.
• Institutes cost control procedures and standards of performance.
• Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.
• Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.
• Staff replacement within the guidelines of the department.
• Develops and implements operating standards where necessary.
• Communicates with management, other departments, and designated personnel to address the needs of the POS system.
• Provides project leadership and project management as assigned
• Acts immediately on all customer complaints to insure that a correction is made whenever possible.
• Assist in guest security- authorized guests only are utilizing the bars.

Qualifications

• Bachelor of Arts in Food & Beverage Management or related field and three to five (3-5) years of restaurant/lounge supervisory experience is preferred, or an equivalent combination of education and/or work experience.
• Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.
• Proficient knowledge of software programs such as Microsoft Excel and Microsoft Work.
• Working knowledge of Info Genesis preferred.

WORK ENVIRONMENT :

• Must be able to work in a smoking environment
• Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.
• Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.

CLOSING:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

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