Front Office Associate Job at People Architects, Cleveland, OH

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  • People Architects
  • Cleveland, OH

Job Description

Are you a friendly and organized individual with some experience in a front office or customer-facing role? Do you enjoy being the first point of contact and ensuring smooth office operations? If so, we have an exciting opportunity for you to join our team!

What You'll Do:

  • Be the Welcoming Face: Greet visitors and direct them to the appropriate person or area with a professional and helpful demeanor.
  • Answer the Phone: Handle incoming calls professionally, take accurate messages, and route calls efficiently.
  • Manage Information: Assist with data entry, filing, organizing documents, and maintaining office records.
  • Maintain Office Appearance: Help ensure the reception area and common office spaces are presentable and organized.
  • Provide Administrative Support: Assist with tasks such as photocopying, scanning, sending emails, and other general office duties.
  • Handle Mail & Deliveries: Sort and distribute incoming mail and packages, and prepare outgoing mail.
  • Address Inquiries: Answer general questions from visitors and callers, providing accurate information or directing them appropriately.
  • Assist with Scheduling: Help coordinate appointments and meetings as needed.
  • Contribute to a Safe Environment: Support efforts to maintain a safe and welcoming space for everyone.
  • Utilize Basic Office Software: Work with standard office software (e.g., email, word processing).

What You Bring:

  • A Positive and Professional Attitude: You are friendly, approachable, and represent our organization well.
  • Solid Communication Skills: You communicate clearly and professionally in person and on the phone.
  • Good Organizational Skills: You can manage tasks and information effectively.
  • Reliability and Punctuality: You are dependable and arrive on time.
  • Some Prior Experience: You have some experience in a front office, reception, customer service, or administrative support role.
  • Basic Computer Skills: You are comfortable using basic computer functions (typing, email, word processing).
  • A Helpful and Proactive Nature: You enjoy assisting others and taking initiative.

If you are looking to contribute to a dynamic team, we encourage you to apply!

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