IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
Nanny-Family Assistant: Boulder, CO with travel If you are a nanny who speaks Spanish and loves to travel, this may be your dream job! Great, professional family is offering a wonderful opportunity for a career nanny who enjoys caring for children in elementary school...
...Large Atlanta based law firm seeking a Real Estate Paralegal to support attorneys working in low income housing tax credits, affordable housing and other real estate transactions. Responsibilities will include reviewing title docs, due diligence, organizing documentation...
...audience. Respond to breaking news situations and adjust to dynamic newsroom priorities. Qualifications: ~ Bachelors degree in journalism, communications, or a related field. ~1-3 years of experience in broadcast or multimedia journalism preferred. ~ Strong on-...
...Psychiatric Physician Assistant (PA) Titan Placement Group invites you to explore an exciting opportunity for a Psychiatric Physician Assistant position in Colorado Springs, CO. This role is with a leading behavioral health organization dedicated to providing whole...
...service, Fort Worth Mechanical Group delivers reliable results. Role Description This is a full-time on-site role for a Dispatcher located in Fort Worth, TX. The Dispatcher will be responsible for coordinating and dispatching service calls, scheduling...