The main function of a Service Desk Specialist is to provide technical assistance to computer system users. A typical technical service desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required 0-2 years experience required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage ones time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
...with others and assist our customers. Answer calls and emails addressing customer inquiries... ...reconciliation, ensuring proper billing based on receipts and contractual terms.... ...GED) Diploma. Two (2) years of customer service experience. Able to type forty-five (4...
...ROLE SUMMARY We are seeking a detail-oriented Junior Packaging Designer with a strategic mindset and experience in package design and production processes. This role emphasizes implementing international packaging layouts and supporting the Sales team with line reviews...
...Windows and Doors located in Lenexa, KS. This role has the opportunity to be successful selling directly to homeowners in their home helping them with their window and door needs.With over 40 years of exclusive service in the Kansas City metro area, the Pella Products of...
...Role: Fire Security Alarm Technician Location: Sanford, ME. Full Time Direct Hire Responsibilities: Travel to job sites... ...office staff to ensure smooth operations Qualifications: A low-voltage electrical license and industry experience are required...
...Here are the job details for your review: Job Title: Nurse Practitioner Core Location: 309 East Cornwallis Drive, Greensboro, NC - 27408 Pay Rate: $74.84/Hourly on W2 Duration: 6 Months (Possibility of Extension) Schedule: Hours: Clinic hours, which requires...