The main function of a Service Desk Specialist is to provide technical assistance to computer system users. A typical technical service desk specialist is responsible for answering questions or resolving computer problems for clients in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity May install software or perform hardware testing remotely Enter commands and observe system functioning to verify correct operations and detect errors Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Qualifications: Associate's degree in computer related field or equivalent training required 0-2 years experience required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage ones time Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software
...About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the...
...We are an Anchorage and Valley based construction company seeking carpenters, laborers, painters, and tapers to join our team. We are looking for individuals who are humble, hungry, and smart. Positions are full-time and long-term for candidates who fit our team and culture...
...the most prominent RE Developers in the US, is seeking a Staff Accountant. Working with a highly talented team on prestigious projects.... ...Bachelors Degree in Accounting Minimum of 2+ years of accounting experience ideally focused on real estate development and general...
Do you have a passion for helping others? Are you interested in making a difference in someone's life? Becoming an Adult Day Training Instructor may be a great fit for you! Details below! Community Resource Network of Florida is looking for a fun, compassionate and ...
Are you passionate about making a difference in the lives of seniors? Do you want to be part of a team that values your hard work and supports your professional growth? Join Senior Helpers of the North Valleywhere youll be more than just a caregiver. Youll be a vital...