Job Description

The Site Supervisor oversees the daily operations of a 1 to 3-person site within a legal office environment. Reporting to an Account Manager, this role focuses on employee development, compliance, client invoicing, and workflow optimization. The Site Supervisor manages various office functions, including copy production, scanning, mail handling, receptionist support, hospitality assistance, facilities management, and inventory control. Additionally, they serve as the primary contact for customer issues, ensuring resolution while maintaining site profitability.

Primary Responsibilities:

• Legal Office Support: Manages client chargebacks, legal records, document delivery, and offsite trial logistics.
• Operations Management: Implements Ricoh Service Excellence methodology, supervises employees, and ensures workflow efficiency.
• Client & Team Support: Handles confidential legal documents, resolves customer concerns, and provides workflow training.
• Financial & Administrative Tasks: Ensures payroll accuracy, maintains profitability, schedules jobs, and oversees invoicing.

Qualifications

Experience:

• 2+ years in a related field.
• Legal industry experience (2+ years) strongly preferred.
• Familiarity with criminal, civil, corporate, real estate, bankruptcy, and intellectual property law is a plus .
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe PDF, and legal software preferred .
• Experience in training staff and operating advanced office machines is preferred.

Education: High school diploma or GED required.

Skills: Strong leadership, organizational, and technical skills with an ability to adapt to industry trends.

Salary Range

$17.69-$23.50

Employee Benefits Include:

• Medical, dental, life, and disability insurance
• 401K, HSA, and FSA investment options
• Tuition assistance programs
• Paid vacation and holidays
• Wellness and professional development opportunities

About the Company

Ricoh is a global solutions provider that integrates technology to drive business success. We empower digital workplaces by enabling organizations to optimize information management and workflow efficiencies.

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