Job Description

Quality Manager – Hands-On Role in a Growing Company

Location: Telford, PA

Job Type: Full-Time

Salary: Based on knowledge and years of experience

About Us:

We are an established yet growing company specializing in accessories for the pharmaceutical testing industry. As we expand, we seek a hands-on Quality Manager to lead our small but vital Quality Department. The department consists of the Quality Manager and one Inspector, requiring the Manager to be actively involved in both management and inspection tasks . This is not a traditional desk job—our ideal candidate must be comfortable rolling up their sleeves and stepping in when needed.

Key Responsibilities:

• Hands-On Quality Management: Lead the Quality Department, which includes managing one Inspector and stepping in to perform inspections during peak workloads, vacations, or absences.
• ISO 9001:2015 Compliance: Ensure the company meets all ISO 9001:2015 standards, including handling ISO audits from inception to completion and conducting internal and external audits .
• Process Development & Improvement: Assist the production team in setting up and maintaining documented processes to improve workflow and efficiency.
• Inspection & Calibration: Perform detailed inspections of products and calibrate portable tool kits used in pharmaceutical service applications.
• Cross-Department Collaboration: Work closely with Sales, Engineering, Service, and Production teams to ensure quality is integrated throughout all processes.
• SOPs & Flow Charts: Create and update Standard Operating Procedures (SOPs) and departmental flowcharts to enhance efficiency and compliance.
• Employee Supervision: Manage and mentor the Inspector, ensuring alignment with company goals and quality standards.
• Flexible Schedule & Overtime: This is not a 9-to-5 job—extra hours may be required to meet business needs, especially during audits and peak production times.
• Process RMA's
• Completing Quality Questionnaires

Qualifications & Skills:

• ISO 9001:2015 Expertise – In-depth knowledge of requirements, implementation, and audits.
• Hands-On Mechanical Skills – Experience in a machine shop environment is required.
• Audit Management – Ability to lead internal and external audits and ensure regulatory compliance.
• Process Documentation – Skilled in writing and maintaining SOPs and process flow charts .
• Technical Proficiency – Must be proficient in Excel, Word, and PowerPoint .
• Mechanical Engineering Background – A degree or relevant training in Mechanical Engineering is helpful.
• Leadership Abilities – Experience managing employees and fostering a team-oriented environment.
• Pharmaceutical industry knowledge is a plus but not required

Compensation:

• Salary is competitive and based on experience and expertise.

If you are an experienced Quality Manager looking for a hands-on leadership role in a growing company, we encourage you to apply!

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