Job Description

Welcome to the #InvictaFamily!

We are a fast-growing watch brand and are considered by collectors and enthusiasts alike to be a market leader in horological innovation and creativity. At Invicta Stores, we believe in creating a customer service culture that is “best in class.”

Our purpose is very clear: every day, we strive to build the largest community of trend-setters and go-getters not only in the watchmaking world but in each one of their chosen fields.

How do we do it?

By Engaging, Helping, and Guiding our customers and coworkers through both simple choices and complex tasks, placing trust, responsibility, and honesty at the center of our actions. Staying true to you, so you stay a proud member of the Invicta Stores Community.

Why work in Invicta Stores?

• We are committed to creating and maintaining an environment where you can feel empowered to grow, personally and professionally.
• We engage with every team member and welcome their feedback and ideas. We are a family, and our teamwork culture has been part of our success #TeamInvicta
• Work hard, and earn good money. Work harder, and make great money!
• We offer excellent benefits, including PTO, Health, Vision, and Dental.
• You will live and love our growth culture.
• Visit our career page:

TIME IS TICKING; JOIN THE TEAM in Miami!

Key Responsibilities

1. Lead by example, improve area KPIs and align employees with current goals and strategies.
2. Set clear goals and expectations for Store managers by developing daily, weekly, and monthly strategies to ensure deadlines and targets are met. Providing personalized coaching for each team member to leverage their strengths and maximize results.
3. Demonstrate excellent product knowledge. Enable Store Managers to drive store operations in line with company priorities, considering merchandising standards, new products or services and make sure they are utilizing all available tools.
4. Responsible for overseeing business operations and procedures, including customer service, scheduling trends, and merchandising. As well as attracting, developing and fueling a talent pipeline in support for the area, while ensuring timely and accurate management of employees' payroll.
5. Ensure that stores are trained and compliant with all general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols.
6. Understand and analyze competition, local environments and market trends and ensure business strategies are developed to maximize the opportunities.
7. Work closely with corporate departments in the planning and executing events to drive brand awareness, physical inventory planification, and other company initiatives.
8. Develop and execute strategies to drive business and comp LY sales. Analyze sales reports and KPIs to determine or identify trends/ opportunities and execute store strategies.

Qualifications & Skills

• 5 years’ retail sales experience is required; 3 years of multi-retail management experience is needed.
• Computer skills include operation of point of sales system, email, and workforce management systems.
• Proven experience in Workforce management systems to analyze sales and employee performance.

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